TERMS & CONDITIONS

 

Packages

Day packages can be arranged, ask at the salon for details. Any treatments totalling over 4hrs will qualify for a 10% discount.

 

Offers

Please see in-store and follow us online for ongoing offers and promotions.

 

Gift vouchers

When booking your appointment, please make sure you book in advance. If you require a late night or weekend appointment, please allow 30 days.

 

This voucher expires a year from the date of purchase. Unfortunately lost vouchers cannot be redeemed. Please bring your valid voucher with you on your visit to the salon or we will be unable to process your booking or purchases. You are not entitled to spend the voucher on purchasing another voucher. Vouchers can only be redeemed on treatments or products.

 

Cancellations

As a courtesy to the salon and other customers, please give 24 hours notice for a cancellation. Failure to do so will incur a charge of 50% of the treatment booked.

Terms and conditions

Treatments with an appointment time of two hours or more may require a credit card number to hold the reservation.

 

The cancellation policy will apply and 50% of the treatment cost will be charged to the card number held.

 

Mobile phones

We politely ask that you turn off your mobile phone when you visit the Rose Spa.

 

Children

To offer the optimum spa experience, we like to ensure that The Rose Spa is a quiet and tranquil place. Therefore, out of respect to all our clients, we would advise that children are not present whilst treatments are being carried out.

 

Consultations

IPL consultations are £30 and all other consultations require a £20 deposit.

 

Facials and Massages

Please arrive 5 minutes prior to your Facial or Massage to allow sufficient time to fill out a short disclaimer to help us ascertain any medical concerns whilst also providing us with relevant information to ensure you receive the best possible treatment at The Rose Spa.

 

All clients are required to complete this disclaimer prior to their treatment and annually thereafter.

 

All information received is strictly confidential and will not be passed onto third parties.

 

We have the right to delay, shorten or cancel a treatment if this disclaimer has not been completed beforehand.

© The Rose Spa 2015

 

Terms & conditions